I wanted to take the time to especially thank you for all the hard work you did to help my family out. You helped us on selling the old family house. It was under very delicate circumstances that after 40 years of residing in the home, and the loss of my Dad, that my Mom was ready to sell and down size.
After numerous interviews with various agents, we decided to work with you and we certainly were not disappointed. You provided us with feedback on every showing, just as we had requested. You were respectful, courteous and very accommodating when it came to the fine details, terms and conditions of the sale. Your advice was specific to our situation and you negotiated everything we wanted, demanded and even hoped for.
When it came time to purchase a new home for Mom; a condo, we told you exactly what she wanted and even the building that she was hoping for and you did it! You found the perfect unit. You were able to negotiate all the terms and protected us financially on certain special upcoming situations.
I have to say Andrew that in all our demands and I know that at times I was hard to deal with and I was more demanding of you, whether it was the negotiations or anything else, you always managed to bring us to a point that was satisfactory both emotionally and financially.
In the past I have had many dealings with real estate agents, but I cannot say that I have ever had such a great experience. You were sensitive and understanding to all our needs and you came through. This was a family going through some very drastic changes and you patiently handled all our inquiries and concerns with great tact.We want you to know whenever we are asked about our beautiful home, we always share the information of how we found you through a friend’s referral, how hard you worked for us, how happy and satisfied we were with the sale and purchase that you handled for us. It was a pleasure doing business with you and certainly if and when the situation calls for an agent, you are our man.
Thank you Andrew for all that you have done to help our family get settled into the new home.
We wish you continued success.
On behalf of Nora Terzian and Family